FAQ

How much is delivery?

Delivery is charged at the actual cost of Royal Mail charges. Our website uses a connection to Royal Mail to calculate the delivery cost based on your address/country and weight of your parcel. You can use the shipping calculator in the shopping cart to see the costs.

How do I get in touch with you?

The best way to get in touch is by using the contact form on our contact page giving as much detail regarding your enquiry as possible. We will get back to you as soon as wee can.

How long does delivery take?

Delivery usually takes 2-3 days for UK parcels and between 7-21 days dependent on your country.

How can I track my order?

When we post your parcel we obtain a tracking number – This is logged in your account panel, if you did not register for an account when you checked out, the tracking number will be contained in the shipment confirmation email. If you can’t find it get in touch with us using our contact form.